What if my product arrives damaged?

If your product arrives damaged, email us at [email protected] within 2 days with your order number and photos of the damage. We’ll either arrange a return or provide a full refund.

After your order is shipped, you’ll receive an email with tracking details. Use the tracking number on our website or the carrier’s site to check your order status.

Due to the consumable nature of our products, we cannot accept returns of opened items unless they were damaged during transit.

We offer Standard shipping across India and expedited shipping for faster delivery at an additional cost. Estimated delivery times are shown at checkout.

Shipping costs are based on the weight of the package, destination, and chosen shipping method. You’ll see the total shipping cost at checkout before you finalize your purchase.

Yes, you can cancel your order within 12 hours of placing it. Email us at [email protected] or call us on the support no. with your order number and cancellation request for a full refund.

If your order is undelivered within the expected time frame, notify us at [email protected].  We’ll process a 100% refund to your original payment method within 7 days.

Yes, if you need to update your shipping address, contact our customer care team immediately before dispatch. We’re here to help.

We review refund claims within 48 hours. Once approved, refunds are processed to the original payment method promptly.

Once shipped, orders cannot be cancelled. However, you can contact us at [email protected] with valid reasons. If accepted, return shipping charges will apply, and the balance will be refunded.

You can reach our customer support team via email at [email protected] or by calling the customer care number provided on our website. We’re here to assist you with any concerns.